Everyone tells you to “document that!” but no one quite tells you what that means. What
does it mean to document behavior and what behavior should you document?
The absence of solid documentation is the single most common mistake employers make
when handling employee performance, behavior, and discipline issues. Not properly
documenting, or not documenting at all, can hurt employers and employees in several ways.
Documentation can make or break a manager’s ability to discipline, terminate, fairly
promote, reward, and recognize employees. Additionally, solid documentation will become
an employer’s best friend when an employee brings discrimination or other employmentrelated claims against the organization.
This webinar will be a basic guide for managers and HR on what to document, how to do so,
and why you need to have this information. Proper documentation saves time, headaches,
and protects the company from lawsuits.
Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.
Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.
Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out her Tedx Talk: Forget Talent and Get to Work.
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